1. What services does Sunview Travels offer?
We offer a wide range of travel services including customized tour packages, hotel bookings, transportation arrangements, flight bookings, and local tours. Our services are designed to provide you with a seamless travel experience from start to finish.
2. How do I book a trip with Sunview Travels?
You can book a trip through our website by selecting your preferred tour package or travel service. Alternatively, you can contact us by phone or email for assistance with your booking.
3. Can I customize my travel itinerary?
Yes! We offer customized travel packages tailored to your preferences. Whether you’re looking for a specific destination, activity, or accommodation, our team will work with you to create an itinerary that suits your needs.
4. What is included in a tour package?
Our tour packages typically include transportation, accommodation, and guided tours. However, the inclusions may vary depending on the package. We recommend reviewing the details of the specific tour package for a clear breakdown of what is included.
5. How do I pay for my booking?
We accept a variety of payment methods including credit cards, debit cards, bank transfers, and online payment gateways such as PayPal. Full payment is required to confirm your booking, unless otherwise specified.
6. Can I cancel or change my booking?
Yes, cancellations and changes are possible, but they may be subject to fees depending on the timing of the cancellation and the policies of the service providers. Please refer to our Cancellation and Refund Policy for more information.
7. Is travel insurance included in my booking?
Travel insurance is not included in our standard packages. However, we strongly recommend purchasing travel insurance to protect yourself from unforeseen circumstances such as trip cancellations, medical emergencies, or baggage loss. We can assist you in finding suitable insurance options upon request.
8. Do I need a passport or visa for my trip?
You are responsible for ensuring you have valid travel documents such as a passport, visa, or any necessary permits based on your destination. We recommend checking the specific entry requirements for your destination well in advance of your trip.
9. How do I know if my booking is confirmed?
Once your booking is completed and payment is received, you will receive a booking confirmation email with all your travel details. If you don’t receive a confirmation within 24 hours, please contact us to verify the status of your booking.
10. What happens if my flight or tour is canceled due to bad weather or unforeseen circumstances?
In case of cancellations due to factors beyond our control (e.g., bad weather, political unrest), we will do our best to rebook or offer alternative arrangements. Please refer to our Terms and Conditions for more details on cancellations and refunds.
11. How do I contact customer support?
You can reach our customer support team by emailing us at info@sunviewtravels.com, delhi@sunviewtravels.com or by visiting our office at SUNVIEW TRAVELS & TOURS, 1/235, IIIrd Floor, Dr. Ambedkar Nagar, Sector-6, New Delhi – 110062. We are available 24×7 on the phone at at +91-9810061247.
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12. How do I stay updated on special offers and promotions?
You can sign up for our newsletter on our website to receive the latest news, promotions, and special offers directly in your inbox. You can also follow us on social media for real-time updates and exclusive deals.
13. Is there a dress code for certain tours?
Some tours or destinations may have specific dress codes, especially when visiting religious or cultural sites. We recommend checking the itinerary details or contacting us for information on any specific dress code requirements.
14. What happens if I miss my flight or tour departure?
If you miss your flight or tour departure, please contact us immediately. We will assist you in finding the next available options, but additional costs may apply, depending on the situation and the policies of the service providers.
