Effective Date: 01-01-2025
Sunview Travels (“we,” “our,” or “us”) values the privacy of our customers and visitors to our website. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our services, website, or booking system.
1. Information We Collect
We collect the following types of personal information when you use our website or services:
1.1 Personal Identification Information:
- Name
- Email address
- Phone number
- Address
- Passport and travel details (for booking purposes)
1.2 Payment Information:
- Credit card details or other payment information provided during the booking process.
1.3 Usage Data:
- Information about how you use our website, such as browsing behavior, pages visited, and time spent on the website.
1.4 Location Data:
- Location information when you use location-based services on our website or mobile app, if applicable.
2. How We Use Your Information
We use your personal information for the following purposes:
2.1 To Process Bookings:
We use the information you provide to process and confirm your travel bookings, including payment and itinerary details.
2.2 To Improve Our Services:
We may use your personal data to improve our website, services, and customer support, as well as to tailor our offerings to your preferences.
2.3 Communication:
We use your contact information to send booking confirmations, updates, and promotional materials (if you’ve opted in for marketing).
2.4 Legal Compliance:
We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.
3. How We Share Your Information
We do not sell your personal information to third parties. However, we may share your personal data in the following circumstances:
3.1 Third-Party Service Providers:
We may share your personal information with third-party vendors and service providers (e.g., hotels, airlines, transport companies) who assist us in fulfilling your travel arrangements.
3.2 Legal Requirements:
We may disclose your personal information if required by law, such as in response to a subpoena or to comply with applicable regulations.
3.3 Business Transfers:
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner as part of the transaction.
4. Cookies and Tracking Technologies
4.1 Cookies:
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that allow us to remember your preferences and improve website functionality. You can control cookie settings through your browser preferences.
4.2 Analytics:
We may use third-party analytics tools (e.g., Google Analytics) to analyze how visitors use our website and improve our content and services. These tools may collect information such as IP addresses, browser types, and pages visited.
5. Data Security
5.1 Protection of Data:
We use industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes encryption of payment information during transactions.
5.2 Retention of Data:
We retain your personal information for as long as necessary to provide services and comply with legal obligations. Once your information is no longer needed, it will be securely deleted or anonymized.
6. Your Rights
6.1 Access and Correction:
You have the right to access, update, or correct your personal information held by us. Please contact us at the details provided below to make any changes.
6.2 Opt-Out of Marketing Communications:
If you no longer wish to receive promotional emails or newsletters, you can opt-out by following the unsubscribe instructions in the communication or contacting us directly.
6.3 Right to Deletion:
You may request the deletion of your personal data, subject to certain legal exceptions. To make such a request, please contact us at the details below.
6.4 Data Portability:
In certain circumstances, you have the right to receive a copy of your personal data in a structured, commonly used format.
7. Children's Privacy
Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected data from a child under 16, we will take steps to delete the information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will revise the “Effective Date” at the top of this page and notify you if the changes are significant. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:
- Email: info@sunviewtravels.com
- Phone: +91-9810061247
- Address: SUNVIEW TRAVELS & TOURS, 1/235, IIIrd Floor, Dr. Ambedkar Nagar, Sector-6, New Delhi – 110062
