Effective Date: 01-01-2025
These Terms and Conditions (“Agreement”) govern the use of services provided by Sunview Travels (“we,” “our,” or “us”). By using our website, booking our services, or engaging with our travel packages, you agree to be bound by the following terms.
1. Booking & Payment
1.1 Booking Process: All bookings must be made through our website, by phone, or through an authorized agent. A booking will only be confirmed once full payment has been received unless otherwise agreed upon.
1.2 Payment Methods: Payments can be made through Bank Transfer, UPI and Cash. All payments must be cleared before the service is provided.
1.3 Cancellation & Refunds: Cancellations are subject to [insert cancellation policy details, e.g., a 50% fee if canceled within 7 days of departure]. Refunds, if applicable, will be processed according to our refund policy.
2. Travel Services
2.1 Scope of Services: Sunview Travels provides various travel services, including [list services such as tour packages, transportation, hotel bookings, etc.]. We act as an agent for third-party suppliers such as airlines, hotels, and transport providers.
2.2 Changes to Itinerary: We reserve the right to modify or cancel any part of the itinerary due to unforeseen circumstances (e.g., weather, political instability, etc.). In such cases, we will attempt to provide an alternative solution.
2.3 Third-Party Providers: While we strive to partner with reputable third-party providers, Sunview Travels is not responsible for any issues arising from the actions or failures of these providers.
3. Client Responsibilities
3.1 Travel Documents: It is the client’s responsibility to ensure they have valid travel documents (e.g., passport, visa) required for their journey. Sunview Travels is not responsible for any issues arising from missing or incorrect documentation.
3.2 Health & Safety: Clients are responsible for ensuring they are medically fit for travel. It is advisable to check with a doctor regarding vaccinations or health precautions before travel.
3.3 Conduct: Clients are expected to behave responsibly and follow the rules and regulations of the tour and the places they visit. Sunview Travels reserves the right to remove clients from the tour if their behavior disrupts the enjoyment or safety of other participants.
4. Limitation of Liability
4.1 Force Majeure: Sunview Travels is not responsible for any failure to fulfill obligations caused by events beyond our control, including natural disasters, strikes, war, or government regulations.
4.2 Liability: Sunview Travels will not be held liable for any loss, damage, injury, or expense incurred during travel, unless the loss or damage is caused directly by our negligence.
4.3 Travel Insurance: We recommend clients purchase comprehensive travel insurance to cover any unforeseen events such as trip cancellations, medical emergencies, or baggage loss.
5. Privacy & Data Protection
5.1 Personal Information: By booking with Sunview Travels, you agree to provide accurate personal information, including but not limited to name, contact information, and travel details. We will handle your personal data in accordance with our Privacy Policy.
5.2 Data Usage: We may use your personal data to process bookings, send marketing communications, and improve our services. You can opt-out of marketing communications at any time.
6. Amendments to Terms
6.1 Changes to Terms: Sunview Travels reserves the right to amend these Terms and Conditions at any time. Any changes will be communicated via email or posted on our website. By continuing to use our services, you agree to the updated Terms and Conditions.
7. Governing Law
7.1 Applicable Law: This Agreement shall be governed by the laws of India, and any disputes arising from this Agreement shall be subject to the exclusive jurisdiction of the courts of India.
9. Contact Us
For questions or more information about these Terms and Conditions, please contact us at:
- Email: info@sunviewtravels.com
- Phone: +91-9810061247
- Address: SUNVIEW TRAVELS & TOURS, 1/235, IIIrd Floor, Dr. Ambedkar Nagar, Sector-6, New Delhi – 110062
